Terms & Conditions
1. All our sale are done on an, as is, where is basis. We do not certify the quality of our products, and though we make every endeavor to assure, that our products have the very best of quality.
2. We are in essence a company, whose field is the design of clothing, and we are not the manufacturer the cloth or the products, used in our manufacturer of our clothing, garments or other products for use, by men, women and children.
3. If our customers have any special restriction or the prohibition of use of any particular clothing or material or any product, which may be used in the manufacture of our garments, our customer should first inform us of such restriction or prohibition, to enable us to ensure that no product or material, is present in any garments, ordered from us, by the particular customer.
4. We reserve the right to change our terms and conditions, of sale, at any point of time, prior to delivery of the article, to the purchaser.
Returns and Refunds
1.The purchaser shall have the right to a refund of the cost of the goods, for reason of a manufacturing defect and for no other reason. A purchaser intending to claim refund shall only be entitled to the refund of the full value of the article in respect of which the refund is sought.
2.For claiming a refund, the purchaser must, post, post and/ or courier the article to us, within 14 days of delivery of the article to the purchaser.
3.The article for refund must be accompanied by the original outer packing material and must be repacked by the purchaser, in the manner that no damage is d to the article, by reason of transit from the purchaser, to us.
4.The article must be returned by recorded delivery by post of courier, the charges and costs for the same shall be borne by the purchaser and the purchaser will not be entitled to claim refund of the same.
5.The refund of the cost price of the returned article shall be refunded by payment by us into the credit card, by which payment was originally made to us.
6.We do not return of certain articles or the payment for the same, when our receipt of the returned goods could lead to a risk of health or hygiene. The said articles are like underwear, earrings or when any hygiene seal has been tampered.
Settlement of Disputes
All disputes between us and our customers are deem to contain an arbitration clause, appointing any partner of J. Banerjee & Co., Advocates on record, Original Side, Hon’ble High Court of Calcutta.
This sale is made, on an agreement between the seller and Buyer that the City Civil Court at Calcutta and the Hon’ble High Court at Calcutta shall have exclusive jurisdiction to hear and decide any suit, action or proceedings, and /or to settle any disputes, which may arise out of or in connection with this, with the sale of goods, made from this web site and for this purposes, each party irrevocably submits to the said jurisdiction of the aforesaid Court.
Welcome to Raphaaa, A brand under lourdes Textiles pvt.ltd. based in Kolkata, India.The brand caters to Women and Men at low price and high quality fashion.